Bakery Is Temporarily Closed
To all my valued customers:
Firstly I want to thank you for all your love and support while the bakery has been temporarily closed this year. This time has been valuable for me to spend with family, work on my physical and mental health, and learn more about the business side of my craft. I had hoped to be up and running for the 2022 holidays, however, I now plan on opening up in early 2023. So there will not be any pre-order sales for any of the holidays for the rest of 2022. Many of you will be excited to hear that I will be returning to custom sugar cookies in early 2023 and will hopefully be adding on more custom items to the menu as well. Just as a heads-up, a regular bakery menu will most likely not be returning in 2023. I wish I could please everyone, but I need to make changes to better suit my business and what the majority of my clients ask for. I truly love sharing my baking with everyone and I hope to see you again soon.
If you are not yet a newsletter subscriber, I encourage you to sign up at the bottom of this page. This is likely where I will announce the reopening first. I try very hard to let my email subscribers know what is happening before announcing it on social media. I will also send out an announcement about when I will start taking custom orders again as I get closer to opening back up. Again, thank you for your patience and continued support.
Thank you,
Kimberly
Sickness and Pick-up Policy
Updated 3/15/2020
To ensure the health of all my customers the following policies are now in effect. If you have any questions please contact me at mailonebakersjourney@gmail.com
One Baker’s Journey may cancel your order for any of the following reasons:
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The baker is showing symptoms of a sickness or illness that might be contagious.
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Someone in the baker’s home is showing symptoms of a sickness or illness that might be contagious.
If your order is canceled by One Baker’s Journey, a full refund will be given.
Orders may be canceled by the customer due to illness, however:
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If work has not been started, a full refund will be issued.
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If work has begun, up to 7 days before the pick-up date, a refund can not be issued, but some items can be frozen for weeks or months.
For the time being all orders will be picked up from my front porch to reduce person to person contact. I have a completely covered porch that is monitored by cameras from several points.
For custom order pick-ups, an airtight container will be on the porch with your contents inside for pick-up. The container will be sanitized between each customer.
For pre-orders, all items will be placed in a bag, stapled shut with your name clearly displayed on the front and placed on a table on our porch. Please only touch your bag during pick-up. The table will be sanitized throughout the pick-up hours.
This policy may be subject to change as needed.